Our boat came with the Cruise RO Water SeaMaker 40 and the previous owner loved it. I remember him telling me “if you have any problems at all you can call Rich anytime day or night.” To be perfectly honest I sorta brushed off his comment thinking we’d upgrade the water maker system with a more automated one. I didn’t like the idea of all the manual gauges and having to remember to flush the system, etc. But after living with our watermaker and pricing the fully automatic versions I’ve decided the Cruise RO is perfect for us.
I’ve emailed back and forth with Rich (the owner) many times and he is all about customer service, which is a huge deal for us. If there’s an issue, I pick up the phone, call (or text) and he’ll do everything he can to make sure the issue is resolved as quickly as humanly possible. I honestly don’t know how he does it, I can’t imagine giving out my cell phone to customers all over the world!
Here’s the scoop on our water maker: It produces 43 gallons of fresh water per hour which is HUGE! The idea is we travel with about half our water capacity while sailing to keep our vessel weight down and when we arrive (or just before we arrive to our destination) we kick it on and fill our tanks. We do need to run our generator to power the 120v high pressure pump, but we often find our batteries can use a top-up or we’d like to run the A/C or hot water heater, etc. Watermaker time on our boat is like a blitzkrieg of power consumption. We can fill our 2-100 gallon tanks in about 4 hours and in that time we charge our lithium batteries to 100%, do laundry, heat the water tanks, recharge everything portable, bake, cook, cool the salon and anything else that needs substantial power to operate.
If you’re on the fence like we were, here’s our two cents about watermakers: The bigger the better: meaning the more water you can make per hour the better. Having a manual system isn’t as taxing as you might think, in fact it’s pretty simple after you do it a few times. Separate parts are good so you can cram each part of your watermaker in different compartments if necessary. Non-Proprietary parts are best, meaning you don’t have to special order from the RO mfr, you can pick up many of the Cruise RO parts at a standard hardware store. You can’t beat the price or the customer service that Rich provides with his watermakers.
Bonus: Rich has offered a bonus just for our friends (that’s you) who purchase one of his watermakers. Use the order code WYNNS and he’ll send a free Cruising Kit that’s worth about $200. Watermakers don’t go on sale and “Boat Show Specials” are as good as it gets…and that’s what he is offering. Just give him a call or shoot him an email.